top of page
Focusing at Work

Customer Service

Satisfying merchants one at a time

OPS is driven to provide the best customer service experience for your business. OPS prioritizes merchants’ full satisfaction, and OPS is result-driven organization that seek to set itself apart from other card processing companies. Equipped with 24 hour Customer Service hotline and email response within 24 hours, OPS truly grasps the concept of being helpful and timely. OPS will leave every merchant happy and delighted.

24hours.png

24 Hour Customer Service

Professional and reliable live representatives available 24/7

Risk Management

Proactive monitoring system that watches over possible frauds

multi.png

Multi Language Availability

Multilingual support in English, Korean, Chinese, and Spanish

On-Site Technicians

Hands-on installations and after-services

free.png

Free Supplies

Multiple supplies and equipment provided at no cost

Free EMV Terminals

Up-to-date EMV terminals provided at no cost

Free Statement Analysis

Free assessment of how much fees you could save

Chargeback Assistance

Immediate action taken to help you prevent from losing precious funds

PCI

PCI Compliance

Provides merchants with secure processing environments

Transaction History

Able to locate transactions and find out whereabouts

facetoface.png

Face to Face

One Payment Professionals to meet in person upon any request

Remote Training

Cloud service enables remote training

bottom of page